Privacy Policies
Read Our Privacy Policies
Last Updated: July 27, 2025
Welcome to Skillsok, a platform designed to connect freelancers ("Sellers") with clients seeking services ("Buyers"). This Privacy Policy describes how Skillsok ("we," "us," or "our") collects, uses, processes, and shares your personal information when you access or use our website, services, and applications (collectively, the "Platform").
By accessing or using the Skillsok Platform, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
a. Information You Provide to Us Directly:
Account Information: When you register for an account, we collect your name, email address, password, and user type (Buyer or Seller).
Profile Information: For Sellers, this may include your professional skills, work experience, portfolio, profile picture, and a description of your services. For Buyers, this may include your company name, industry, and project details.
Payment Information: When you make or receive payments through the Platform, we collect payment details such such as bank account information, credit card numbers, and billing addresses. This information is processed by our third-party payment processors, and we do not store sensitive financial data directly on our servers.
Communications: When you communicate with us (e.g., customer support inquiries) or with other users through the Platform's messaging system, we collect the content of these communications.
Content You Post: Information you submit when creating Gigs, posting reviews, or participating in forums or other interactive areas of the Platform.
b. Information We Collect Automatically:
Usage Data: We collect information about how you interact with the Platform, such as the pages you visit, the Gigs you view, the searches you perform, the features you use, and the time and date of your visits.
Device Information: We collect information about the device you use to access the Platform, including your IP address, browser type, operating system, device identifiers, and mobile network information.
Location Information: We may infer your general location from your IP address.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Platform and hold certain information. These technologies help us understand user behavior, improve our services, and deliver personalized content and advertisements. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Platform: To operate, maintain, and improve the functionality of Skillsok, including facilitating Gig creation, Order processing, and communication between Buyers and Sellers.
To Personalize Your Experience: To tailor the content, services, and advertisements you see based on your preferences and activities.
To Process Transactions: To process payments, withdrawals, and manage financial transactions on the Platform.
To Communicate with You: To send you service-related notifications, updates, security alerts, and promotional messages.
For Customer Support: To respond to your inquiries, provide technical support, and resolve disputes.
For Security and Fraud Prevention: To detect, prevent, and address fraudulent or illegal activities, and to protect the security of our users and the Platform.
For Analytics and Research: To understand how users interact with our Platform, analyze trends, and conduct research to improve our services.
To Enforce Our Terms: To enforce our Terms and Conditions and other policies.
For Marketing and Promotion: To send you marketing communications about our services, special offers, and promotions that may be of interest to you. You can opt-out of these communications at any time.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
With Other Users:
Sellers: Your profile information (name, profile picture, skills, portfolio, Gig descriptions) will be visible to Buyers and other users on the Platform.
Buyers: Your project requirements and communication with Sellers will be shared with the relevant Seller(s).
During an Order, certain information necessary for the completion of the service (e.g., specific project details, files) will be shared between the Buyer and Seller.
With Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, data analysis, hosting, customer service, and marketing assistance. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with your consent or at your direction.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated or you request deletion of your data, we will delete or anonymize your personal information, though some information may be retained for legal, accounting, or legitimate business purposes.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access and Correction: You have the right to access and update your personal information within your account settings.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations or legitimate business purposes.
Objection to Processing: You may object to the processing of your personal information for certain purposes (e.g., direct marketing).
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
7. Third-Party Links
Our Platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
8. Children's Privacy
Skillsok is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: skillsok.com@gmail.com
By mail: Dhaka, Bangladesh